Refund Policy

If you are not satisfied with APFA, you can request a full refund within 14 days of any subscription payment (including the first payment after a free trial, a renewal, or an upgrade charge). No questions asked.

The Pro plan includes a 7-day free trial. You are not charged during the trial. If you cancel before the trial ends, you will not be charged at all.

Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders. Paddle handles refunds. To request one, you can:

• Reply to your Paddle receipt email or visit paddle.net and look up your purchase, or
• Email us at [email protected] with the email address on your account, and we will arrange the refund with Paddle.

Approved refunds are returned to the original payment method, usually within 5–10 business days depending on your bank or card provider.

You can cancel at any time from the Billing page in the app. Cancelling stops future renewals, and you keep access until the end of the period you have already paid for. Cancelling on its own does not trigger a refund; request one as described above if you are within the 14-day window.

Payments older than 14 days are generally not refundable, and we do not provide partial refunds for unused time in a billing period. We may make exceptions at our discretion, for example for duplicate charges, billing errors or extended Service outages.

Upgrades and downgrades are prorated automatically by Paddle, so you are only charged (or credited) for the difference for the rest of the billing period.

This policy does not affect any rights you have under applicable consumer protection laws, including any statutory right of withdrawal in your country. Where those laws give you more than this policy, the law applies.

We may decline refund requests that show clear signs of abuse, such as repeated sign-up, heavy use and refund cycles.